Well, that's the easiest $25 I've ever gotten

[jenett]

So, last week, I get copied in a fairly plaintive email chain from our math department chair asking for help getting a parent a particular article. They ask if I can help, and the request is backed by our overall Head of School (part of whose job is to make parents happy people.)

When I get a minute, I....
- Open a web browser
- Click through to our JSTOR link
- Search on the quite unique title.
- Save a copy as a PDF
- Write up a short but pleasant email saying "Here, please let me know if you have any problems, and I'll send a print copy." and attach the file.
- Go about the rest of my day.
(As in, this might have taken five minutes, including loading time on various pages.)

I have since:
- Gotten a very pleasant thank you from the parent.
- Got a glowing thank you from my head of school

... and just now, the parent walked in, introduced himself, and handed me a $25 gift card to Barnes and Noble.

So, erm. Yes. There are days this school is a little schizophrenic (little direct support/understanding of the stuff that takes me hours of boring work, for example). But there are also days when five minutes makes someone completely happy and amazed.

Comments

[handworn.livejournal.com]

After Hypatia, the last curator of the Alexandria Library, I presume?

[jenett]

Yep. As I say, the history about her is a lot more complicated than that. (She probably wasn't the last, nor the last Pagan, for that matter. But very cool woman actively engaged in learning more about the world and sharing it, yes.)

(It's a lot easier to figure out my legal name and where I work from that blog, which is why I don't directly cross-link them, incidentally.)